Thank you for shopping with Flickhaven.co.uk. We want you to be happy with your purchase. If you are not completely satisfied, please review our Refund & Return Policy below.

1. Returns

• You have 14 days from the date of delivery to request a return.

• To be eligible, items must be:

  • Unused and in the same condition that you received them.

  • In their original packaging (if applicable).

• Proof of purchase (order number or receipt) is required.

2. Non-Returnable Items

The following items cannot be returned:

• Gift cards or downloadable digital products.

• Items marked as final sale.

• Personal care or hygiene products (for safety reasons).

3. Refunds

• Once your return is received and inspected, we will notify you by email.

• If approved, your refund will be processed back to your original payment method within 5–10 business days.

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted.

4. Exchanges

• We replace items only if they are defective or damaged.

• If you need an exchange for the same item, please contact us at contact@Flickhaven.co.uk.

5. Shipping for Returns

• You will be responsible for paying your own shipping costs for returning items, unless the return is due to our error (e.g., wrong or defective item).

• We recommend using a trackable shipping service. Flickhaven is not responsible for lost return shipments.

6. Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account.

• Then contact your credit card company or bank (processing times may vary).

• If you’ve done all of this and still have not received your refund, please contact us at contact@Flickhaven.co.uk.

7. Contact Us

For return or refund inquiries, please contact us:

📧 Email: contact@Flickhaven.co.uk
🌐 Website: www.Flickhaven.co.uk